Refund policy

 

At Dangles, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a convenient return and refund policy to ensure your peace of mind.

Return Eligibility:

• We’re happy to offer returns or exchanges within 14 days from the delivery date.

• To qualify, items must be returned in their original condition — unused, unworn, and in the original packaging along with the receipt or proof of purchase.

Return Process:

• To initiate a return, please contact our customer support team within the designated timeframe.
• Please securely package the item, including all original packaging materials and any accompanying accessories.
  
• You will be responsible for the return shipping costs, unless the item received was defective or damaged.

Refund Process:

• Once we receive and inspect the returned item, we will notify you of the status of your refund.
• If the item is eligible for a refund, we will process it within 3-7 days.
• Refunds will be issued only through bank transfers.

Exceptions:

• Earrings, for hygienic reasons, cannot be returned unless they are defective or damaged upon arrival.

If you have any questions or need further assistance regarding our return and refund policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with every Dangles purchase.